Service elimination decision making: preliminary empirical evidence from the UK financial services sector

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The International Journal of Bank Marketing, Vol. 19, Iss. 4, 2001-06 ,pp. : 166-178

Emerald Group Publishing Ltd

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Service elimination decision-making: The identification of financial services as candidates for elimination

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European Journal of Marketing, Vol. 38, Iss. 11-12, 2004-11 ,pp. : 1355-1381

Emerald Group Publishing Ltd

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Determinants of the speed of elimination decision making in financial services

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Journal of Services Marketing, Vol. 22, Iss. 3, 2008-05 ,pp. : 237-254

Emerald Group Publishing Ltd

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The service elimination decision-making during the service life cycle: Some pilot empirical evidence

By Papastathopoulou Paulina   Gounaris Spiros P.   Avlonitis George J.  

European Journal of Marketing, Vol. 46, Iss. 6, 2012-05 ,pp. : 844-874

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Service Elimination Decision-Making: Analysis of Candidates for Elimination and Remedial Actions

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Journal of Marketing Management, Vol. 19, Iss. 3-4, 2003-04 ,pp. : 307-344

Routledge Ltd

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