Evaluating relationships: are satisfaction and quality enough?

Author: Rosen Deborah E   Surprenant Carol  

Publisher: Emerald Group Publishing Ltd

ISSN: 0956-4233

Source: International Journal of Service Industry Management, Vol.9, Iss.2, 1998-02, pp. : 103-125

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content