Exploring antecedents of attitude toward co-producing a retail checkout service utilizing a self-service technology

By Eastlick Mary Ann   Ratto Claudia   Lotz Sherry L.   Mishra Anubha  

The International Review of Retail, Distribution and Consumer Research, Vol. 22, Iss. 4, 2012-09 ,pp. : 337-364

Routledge Ltd

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Early versus potential adopters: Exploring the antecedents of use intention in the context of retail service innovations

By Chiu Yen-Ting Helena   Fang Shih-Chieh   Tseng Chuan-Chuan  

International Journal of Retail & Distribution Management, Vol. 38, Iss. 6, 2010-01 ,pp. : 443-459

Emerald Group Publishing Ltd

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Benefit Segmentation Using Service Quality Dimensions: An Investigation in Retail Banking

By McDougall Gordon H.G.   Levesqu Terrence J  

The International Journal of Bank Marketing, Vol. 12, Iss. 2, 1994-02 ,pp. : 15-23

Emerald Group Publishing Ltd

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Product gender perceptions and antecedents of product gender congruence

By Fugate Douglas L.   Phillips Joanna  

Journal of Consumer Marketing, Vol. 27, Iss. 3, 2010-01 ,pp. : 251-261

Emerald Group Publishing Ltd

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Reconsidering Nonlinearity and Asymmetry in Customer Satisfaction and Loyalty Models: An Empirical Study in Three Retail Service Settings

By Streukens Sandra  

Marketing Letters, Vol. 15, Iss. 2-3, 2004-07 ,pp. : 99-111

Springer Publishing Company

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