Author: Hsieh Pei-Ling
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.23, Iss.2, 2013-03, pp. : 96-110
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Hartel Charmine E.J. Gough Helen Hartel Gunter F.
International Journal of Work Organisation and Emotion, Vol. 1, Iss. 3, 2006-09 ,pp. :
By Chandon Jean-Louis Leo Pierre-Yves Philippe Jean
International Journal of Service Industry Management, Vol. 8, Iss. 1, 1997-01 ,pp. :
By Svari Sander Svensson Göran Slåtten Terje Edvardsson Bo
Managing Service Quality, Vol. 20, Iss. 1, 2010-01 ,pp. :
By Gera Rajat
International Journal of Services Sciences, Vol. 4, Iss. 2, 2011-02 ,pp. :