Author: Donavan D.T.
Publisher: Springer Publishing Company
ISSN: 0923-0645
Source: Marketing Letters, Vol.10, Iss.1, 1999-02, pp. : 23-35
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Managing negative word-of-mouth: an exploratory study
Journal of Marketing Management, Vol. 30, Iss. 13-14, 2014-10 ,pp. :
Word-of-mouth communication - a shared-cost approach
Journal of Marketing Communications, Vol. 2, Iss. 4, 1996-12 ,pp. :