Satisfaction, quality and value and effects on repurchase and positive word-of-mouth behavioral intentions in a B2B services context

Author: Molinari Lori K.   Abratt Russell   Dion Paul  

Publisher: Emerald Group Publishing Ltd

ISSN: 0887-6045

Source: Journal of Services Marketing, Vol.22, Iss.5, 2008-08, pp. : 363-373

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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