The service quality dimensions and patient satisfaction relationships in South Korea: comparisons across gender, age and types of service

Author: Choi Kui-Son   Lee Hanjoon   Kim Chankon   Lee Sunhee  

Publisher: Emerald Group Publishing Ltd

ISSN: 0887-6045

Source: Journal of Services Marketing, Vol.19, Iss.3, 2005-03, pp. : 140-149

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